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Surveillance and Investigations 

The Acclaim Group offer a full and comprehensive investigation service to brief of evidence stage for any criminal or civil incident that may be presented.

Acclaim’s senior surveillance co-ordinator directly oversees and monitors the progress of each operation step by step, to provide you with peace of mind.

Our core services include:

• Internal theft and fraud investigations
• Public liability factual investigations
• Industrial Espionage & Commercial de-bugging
• Workers compensation claims
• Compulsory third party motor vehicle injury claims
• Income protection and disability claims
• Public liability claims/personal injury liability claims
• Intellectual Property matters
• General lines including spousal fidelity & teenage activity reporting
• Schoolies Week specialist agents now available to monitor your school leaver's safety and general activities 
• Undercover investigations
• Surveillance Investigations
• Criminal Investigations 
• Investigation of other civil claims such as workplace assaults, sexual harassment, & pre–liability investigations

The Acclaim Group Investigations Unit

The Acclaim Group conducts both factual and optical surveillance investigations on a daily basis, in an attempt to confirm or refute an allegation or suspicion of fraud against the Client company. The primary functions of the Investigations Unit having received instruction are to:

• Investigate instances of suspect fraud or other criminal activity directed at our client's worker’s compensation scheme.
• Where appropriate, we assist with the prosecution in the criminal courts of persons who have committed such offences by adopting and providing evidence of findings.
• Investigate cases of suspected malingering, misrepresentation, claiming of excessive benefits or the making of false or misleading statements in relation to a claim for compensation or other benefit through the Client.
• Make detailed recommendations to the Client as appropriate on the disposal of cases investigated.
• Provide specialist advice to senior Client  management on all aspects of an investigation.
  Assist in the design and conduct of internal projects to identify and deal with incidents of fraud and non-compliance.

Our Clients know all to well the costs of exagerated and bogus claims which affect the operation of their business. The effects of injury and sickness in the workplace are far reaching and growing at an alarming rate. These incidents affect everybody. Sickness and Injury affects the worker, their family, friends and their ability to keep up with creditors obligations to name just a few.

For business the cost of replacing the injured worker, sick pay or compensation payments, insurance premiums and other employee costs all add to the burden. However, businesses are no longer satisfied to simply sit back and wait for someone else to take responsibility to engage investigative measures. Business are becoming more aware of the need to act much more quickly where there is suspected fraud and indications of exagerated or bogus claims.

The Acclaim Group Investigations Unit comprises customer focused, specialist investigators who, under the leadership of our Senior Surveillance Co-ordinator, take ownership and in-field responsibility for managing the investigation of allegations/suspicions of fraud, waste and abuse of our Client's programs. Other responsibilities of the Unit include the preparation of Briefs of Evidence to assist in the prosecution of criminal fraud where evidence confirms this activity, and assisting your legal representatives in civil recovery cases arising from our fraud investigations.

The Acclaim Group specialise in assisting your business in the planning and conduct of specialist investigations as well as assisting your claims managers in:-

• the prevention and detection of fraud;
• investigation of routine instances of fraud;
• the use of administrative remedies as a means of dealing with minor instances of fraud;
• the maintenance of records of activities and resource allocations in relation to fraud; and
• the provision of appropriate training to staff in the prevention and detection of fraud.

Call The Acclaim Group now and take control of your sickness and accident - injury claims before they take control of your business.

Fleet Monitoring

For our Corporate Clients The Acclaim Group have the capacity to monitor and track (real time if necessary) company fleet vehicles to determine time, location and Kilometre discrepancies submitted by staff and company representatives.

This is a specialist function reserved for our Corporate Clients to minimise misuse of fleet vehicles, expose possible fraudlent claims and reduce motor vehicle costs and overheads.

For more information on how The Acclaim Group can assit your business maintain and manage vehicle misuse, call us now on 07 5498 5770 or email with your company details from our contact page.

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